kokomiTerms of Use

When you create an account on our kokomi platform, you agree to the terms set out on this page. Our kokomi service operates in supported jurisdictions only, and access is subject to local law. We ask that you read these terms carefully before using our platform, as they govern how we handle your account, deposits, withdrawals, and disputes.

Our kokomi terms reflect our commitment to fair play, data security, and transparent settlement. We cover account eligibility, deposit and withdrawal procedures, bonus conditions, game rules, and dispute resolution. These terms apply to all users accessing our kokomi platform via mobile app, browser, or desktop.

By using our kokomi service, you confirm that you meet our eligibility requirements, that you access our platform only where local law permits, and that you accept these terms in full. If you do not agree with any part of our kokomi terms, please do not create an account or use our service.

Account Terms on kokomi

To open an account on our kokomi platform, you must provide accurate personal information, including your full name, date of birth, mobile number, and email address. We use this information to verify your identity and comply with local regulations. Our kokomi KYC process requires a valid photo ID and mobile number confirmation before your first withdrawal.

You are responsible for keeping your kokomi account password secure. We recommend enabling biometric login on your mobile device if available. If you suspect unauthorized access to your kokomi account, contact our support team immediately via live chat or email. We will verify your identity and help you regain control of your account.

Our kokomi platform is available only to users in jurisdictions where online gaming and sportsbook services are lawful. You confirm that you access our kokomi service only where local law permits. We do not offer services in regions where such services are prohibited. Users are responsible for verifying compliance with their own jurisdiction's laws before using our kokomi platform.

Account eligibility

You must be of legal age in your jurisdiction and not prohibited by law from using our kokomi service. We verify identity via KYC before processing withdrawals.

Password security

You are solely responsible for maintaining the confidentiality of your kokomi password. We will never ask for your password via email or chat.

Account closure

You may request account closure at any time via our kokomi support team. We will process your request and settle any outstanding balance within standard review windows.

Deposits and Withdrawals on kokomi

Our kokomi platform accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). All deposits process instantly and are credited to your kokomi account balance immediately. We do not charge deposit fees on our kokomi platform.

Withdrawals on our kokomi platform are processed through the same payment channel you used for your deposit. We require KYC verification before your first withdrawal. Once verified, withdrawals typically settle within standard review windows—usually a few business hours. We may hold withdrawals longer if we detect unusual activity or if additional verification is needed to comply with local regulations.

Our kokomi platform does not accept third-party deposits. All funds must come from an account registered in your name. If we detect deposits from other accounts, we may suspend your kokomi account pending investigation.

Gameplay and Settlement Policy on kokomi

Our kokomi platform offers football predictions (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). All odds and game mechanics are displayed before you place any prediction or wager.

We settle all football predictions using official league results published by the governing body. If a match is postponed or suspended, we hold predictions in a pending state until official completion. Live-dealer games settle in real time as the dealer completes each hand. Slot games settle immediately upon spin completion. All settlements are logged to your kokomi transaction history.

Our kokomi platform operates only where local law permits. We do not offer services in jurisdictions where online gaming is prohibited.

Bonus Terms on kokomi

Our kokomi platform may offer welcome bonuses or promotional offers to new account holders. Any bonus terms are displayed at the time of offer and must be accepted before the bonus is credited. Bonuses on our kokomi platform are subject to wagering requirements, which we specify clearly. You must complete the required wagers before withdrawing bonus funds.

We reserve the right to modify or withdraw any promotional offer on our kokomi platform at any time. If you have questions about bonus eligibility or wagering requirements, contact our kokomi support team.

Dispute Resolution on kokomi

If you believe there is an error in your kokomi account balance or settlement, contact our support team within 30 days of the disputed transaction. We will investigate and respond within standard business hours. Our kokomi team reviews all disputes against official game records and league results.

If you are not satisfied with our kokomi resolution, you may escalate your dispute to our compliance team. We will provide a final decision within a reasonable timeframe. Our kokomi platform does not offer external arbitration or third-party dispute resolution at this time.

General Terms on kokomi

Our kokomi platform is provided on an as-is basis. We do not guarantee uninterrupted service, though we work to maintain availability during peak hours. We are not liable for losses arising from technical failures, network issues, or force majeure events beyond our control.

We reserve the right to modify these kokomi terms at any time. We will notify you of material changes via email or in-app notification. Your continued use of our kokomi platform after such changes constitutes acceptance of the updated terms.

These kokomi terms are governed by the laws of the jurisdiction in which our kokomi service operates. Any disputes arising from these terms or your use of our kokomi platform are subject to the dispute resolution process outlined above.